Yes, always, without exception. Every cleaner arrives with their own professional eco-certified kit. Before entering your home, they photograph their full supply kit so you have a documented record of every product used. You never need to provide or stock any cleaning products.

Tell us at booking. There's a dedicated field for allergies, sensitivities, and product preferences. Your cleaner sees this note before every visit and brings appropriate fragrance-free, sensitivity-safe products. Your allergy profile is saved permanently to your account so you never need to re-enter it.

Your cleaner submits photos via app throughout the job. Supply kit on arrival, each room on completion, and a departure photo. You receive the full report in your inbox within an hour of the clean finishing. This is standard on every visit, not just the first one.

Yes. Once you've had a clean you love, you can request the same contractor permanently. For recurring clients, we assign your preferred cleaner by default. They learn your home's specific needs and preferences over time.